• TRAINING OBJECTIVES:

• Equip supervisors with the skills and knowledge to effectively lead and manage their teams.

• Develop essential communication and interpersonal skills.

• Establish a positive and productive work environment that drives performance and employee satisfaction.

• Develop strong communication, delegation, and conflict resolution skills to navigate supervisory challenges.

• Apply problem-solving and conflict resolution strategies.

• DURATION: A 2-Day Training Course

• COURSE AGENDA:

• DAY 1

Day 1 Morning Session:

• Welcome & Icebreaker (30 mins)

• The Supervisor’s Role: Setting the Stage (60 mins)

• Communication: Building Bridges (90 mins)

Lunch Break (60 mins):

Day 1 Afternoon Session:

• Motivating and Engaging Your Team: Unleashing Potential (90 mins)

• Delegation: Empowering Your Team (60 mins)

• COURSE AGENDA:

• DAY 2

Day 2 Morning Session:

• Welcome Back & Icebreaker (15 mins)

• Performance Management: Setting Goals and Providing Feedback (90 mins)

• Building a Positive Work Environment (90 mins)

Lunch Break (60 mins):

Day 2 Afternoon Session:

• Conflict Resolution: Addressing Challenges Effectively (90 mins)

• Course Wrap-up & Action Planning (60 mins)

• TRAINING METHODS:

The course emphasizes an interactive and participatory approach. By combining lectures with discussions, and role-playing, participants actively engage with the material, learn from each other, and develop practical skills applicable to their supervisory roles. This course incorporates a variety of interactive training methods to cater to different learning styles and maximize engagement. Here's a breakdown of the methods used throughout the 2-day program:

• Icebreakers: Fun and engaging activities or quizzes help break the ice, promote interaction, and stimulate the learning environment.

• Lectures: Provide foundational knowledge on key supervisory topics like communication, motivation, delegation, and performance management.

• Group Discussions: Sharing experiences and discussing challenges through group discussions fosters peer learning and allows participants to learn from each other's perspectives.

• Role-Playing Scenarios: Applying concepts through role-playing scenarios allows participants to practice communication, delegation, conflict resolution, and feedback delivery in a safe environment.

• Q&A Sessions: Encourage questions throughout the course to clarify doubts, address specific challenges, and foster deeper understanding.

• Action Planning (Day 2): Guide participants in developing personalized action plans outlining how they will implement the learned skills and strategies in their specific work environments.